- How do I clean the Pup-Head™ portable dog
potty?
The plastic receptacle will hold almost 2 gallons
of liquids
- I have a male dog, will he use it without a place
to mark?
Male dogs will still lift their legs and urinate
into the air. Their intention is to mark territory.
- How often do I clean it?
Everyone has different standards for cleaning so
it is really a personal preference. We do recommend picking
up solids so your dog does not step in their own waste and
track it inside.
- Is it easy to empty?
It is quite simple to empty providing you do not let the
receptacle fill to the top with urine. Remove the grass
and drainage grate and dispose of the urine outdoors or
pour down a drain.
- How do I keep the urine from spilling?
There are several low costs ways of absorbing the
urine so that you do not have spillage issues. We recommend
using a small amount of kitty litter, (crystal not clay
type) newspapers or paper towels.
- Will the urine freeze in the winter?
Yes, urine will freeze, but it will not stick to
the bottom of the tray.
- How long will the grass last?
The synthetic grass has a lifetime warranty under
normal use. The warranty does not cover damaged cause by
harsh chemicals or damaged caused from excessive digging,
clawing, or chewing.
- After washing, will the scent disappear?
Yes, the attractant will eventually fade because
you dog will cover the scent with their own. This is known
as marking. The reason our attractant works so well is that
dogs want to replace the scent up with their own.
- Will my dog stop using it once the scent is washed
away?
Not if he/she is used to using a Pup-Head ™.
- Can I use it out doors even in cold weather?
Extreme weather conditions will not affect the Pup-Head™.
- Can I hose it down in freezing weather?
As long as you have running water you can hose
it off in freezing weather. You might want to let it dry
completely indoors so that the unit does not freeze over
before it dries.
- Can I take it on an airplane?
Yes Pup-Head ™fits perfectly in the overhead
storage compartment.
- How big is Pup-Head™?
20” X 30” X 1.1”
- How much does Pup-Head™ weigh?
Approximately 4.9 lbs
- What is the Warranty?
PupGear Corporation guarantees their products for
a period of one year against defects in material and workmanship.
During the warranty period, PupGear will send the customer
replacement parts or the customer can return the product
directly to PupGear for repairs or replacement.
- What is the Return Policy?
Products may be returned in new and unused condition, in
its original carton, within 10 days of receipt of delivery.
A 20% restocking fee will be applied to all returns. Shipping
charges are not refundable. Before returning merchandise,
customer must contact us.
-
Product Care Instructions
Remove any solid waste from grass. Remove K9 grass from
grate and tray, empty any water material put grate back
in tray and rinse thoroughly with mild soap and water.
Rinse or hose K9 Grass with clear water and mild detergent.
Rinse thoroughly. Hang mat to allow water to drain off
quickly or place in dryer on air cycle for 20 minutes
|
|
|